All services
Services
Technical Support
Round-the-clock support and maintenance of your IT systems and UpGrid products.
Duration
Monthly
Price
Contact us for pricing
01
Reliable Technical Support
We ensure uninterrupted operation of your systems. Fast incident response, proactive monitoring, regular updates.
02
24/7 Monitoring
Automatic monitoring of servers, databases, and applications. We receive notifications about problems before you notice them.
03
Fast Response
Average response time for critical incidents is 15 minutes. We have an SLA with guaranteed resolution times for each priority level.
04
Backup
Daily automatic data backups. Quick recovery when needed.
05
Updates and Patches
Regular security updates and functional improvements. Testing before production deployment.
What's included
What's included
24/7 monitoring
Incident response within 15 minutes
Daily backups
Security updates
Telegram consultations
Monthly reports
Preventive maintenance
Up to 20 hours of work per month
Need a consultation?
Contact us to discuss your needs and get a personalized offer