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Technical Support
Services

Technical Support

Round-the-clock support and maintenance of your IT systems and UpGrid products.

Duration

Monthly

Price

Contact us for pricing

01

Reliable Technical Support

We ensure uninterrupted operation of your systems. Fast incident response, proactive monitoring, regular updates.

02

24/7 Monitoring

Automatic monitoring of servers, databases, and applications. We receive notifications about problems before you notice them.

03

Fast Response

Average response time for critical incidents is 15 minutes. We have an SLA with guaranteed resolution times for each priority level.

04

Backup

Daily automatic data backups. Quick recovery when needed.

05

Updates and Patches

Regular security updates and functional improvements. Testing before production deployment.

What's included

What's included

24/7 monitoring
Incident response within 15 minutes
Daily backups
Security updates
Telegram consultations
Monthly reports
Preventive maintenance
Up to 20 hours of work per month

Need a consultation?

Contact us to discuss your needs and get a personalized offer